Welcome to the TIET E-Ticket Support System

In order to streamline support requests and better serve you, TIET utilizes an e-ticket support  system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference TIET e-ticket provides complete archives and history of all your support requests. A valid email address preferable @thapar.edu is required to submit a ticket. Please submit complete information like nature of support, its location, contact and mobile number to process your support request. 

A. Centre of Information & Technology Management (CITM)

Online Support Topics:
  1. LMS Technical Support
  2. LMS Faculty-Subject Support
  3. LMS Student-Subject Support
  4. Internet WiFi/ LAN Support
  5. Repair of PC-Laptop Support
  6. Repair of Equipment Support
  7. Thapar Email @thapar.edu Support
  8. Creation of Webkiosk/Email Id
  9. Webkoisk Reset Password
  10. Video Conferencing Support
  11. TURNITIN Article Deletion

B. Nava Nalanda Central Library (NNCL)

Online Support Topics:
  1. Old Question Paper Request
  2. Remote Access Login
  3. URKUND Assistance
  4. Book Requisition
  5. E-journals and Article Request
  6. Book Due and Related Queries
  7. e-Books Access
  8. TuDR Thesis and Dissertation
  9. Outstanding Dues Clearance
  10. OPAC Password Reset
  11. Books Reservation
  12. Periodicals, Journals, Magazines
  13. Office Assistance
  14. Lost and Found Cases
  15. Literature Search
  16. Virtual Assistance
  17. Research Support Services
  18. LMTSoM Library Assistance
  19. Document Delivery Books - DELNET